How do we protect you? Learn about the security that only Bit2Me brings you
Operational since 2014
First Spanish Fintech to obtain the MiCA License
One of the most reliable exchanges
Bit2Me stood out as one of the most reliable exchanges in a Cointelegraph Research report where it compared the most important exchanges in the world (). The analysis evaluated 4 criteria: Fiscal headquarters, transparency, asset protection, and user experience.
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Cryptocurrency management
About security at Bit2Me
Cold storage
A large part of our users' crypto funds are always stored in cold storage with HSM technology and under multi-signature to ensure top-level protection.
Data security beyond GDPR
The stored data is encrypted and stored in scattered chunks. We take data privacy very seriously and can guarantee full compliance with GDPR regulations.
Legal and regulatory compliance
At Bit2Me, we comply with all applicable laws, including corporate, tax, labor, accounting, commercial... This eliminates the risk of potential problems that could indirectly affect the customer.
Insured funds up to 150 million dollars with Ledger
We have 150 million in insurance funds with Ledger
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Compliance
“At Bit2Me, we take compliance with regulations very seriously to protect the user”
- GDPR
- DORA
- CSA Star
- ISO 27001
Certifications
First company in the world to obtain this triple compliance certification
Certificación EQA UNE 19601
It sets out the requirements for the implementation and management of criminal compliance systems, helping to prevent crime and reduce risk in organisations.
Certificación ISO 37301
Provides guidelines for implementing, developing, maintaining and improving a compliance management system. Helps to comply with laws by promoting a culture of integrity and ethical behaviour.
Certificación ISO 37001
Sets out requirements and provides guidance for the implementation, maintenance and improvement of an anti-bribery management system. Promotes a culture of integrity, transparency and compliance.
CNMV
MiCA license for Execution, RTO, Custody, Exchange, Transfer, and Placement services.
Certification ISO 27001
Endorses the information security management system for the purchase, sale, and custody of crypto assets.
Certification ISO 22301
Endorses the information security management system for the purchase, sale, and custody of crypto assets.
CSA Star
Ensures protection in cloud environments, covering transparency, audits, and compliance with regulations.
Robust Platform
360º Security
Outside of tax havens
Our headquarters are in Europe, with the stability that this entails
The European legal framework stands out for being the first major territory to create agreed-upon rules around digital assets thanks to the MiCA law. This positions us as offering good guarantees compared to the legal uncertainty of other blockchain companies located in other territories.
Zero thefts in our history
Operating safely since 2014
Unlike the vast majority of platforms in the industry, we have never suffered any theft of funds since the creation of the platform.
Audited by independent third parties
5 consecutive audits with positive results
We are the first private exchange in the world to have 5 consecutive financial audits with positive results carried out by independent third parties
Awarded as the best SME in regulatory and legal compliance 2022
Compliance Award
Throughout our history, we have received great recognitions, highlighting the award for the Best SME in regulatory and legal compliance of the year 2022, alongside BBVA and Prosegur.
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Iberian Lawyer Gold Award for its work in Compliance 2023
Compliance Award
Bit2Me was awarded the Iberian Lawyer prize for its Compliance work, in a category where it competed with representatives from large companies such as VISA, HP, Nokia, or Meliá Hotels, and where the most important banks of Spain were also present.
Read newsDownload the comparative report based on 40 indicators
Cointelegraph rates us as one of the most reliable companies
Report issued by Cointelegraph in 2024
Sleep peacefully with Bit2Me
10 years operating with cryptocurrencies
Providing security, guarantee, and support to crypto operations
Regulated in the European Union
First crypto exchange with registration at the Bank of Spain
Quality support in your language
We help you, with support across multiple channels and in your language
Free tax report included
Your tax return reports in one click
Highly recognised certifications
Regulated under the MICA licence, and ISO 27001, ISO 37001, ISO 22301 among others
Internal and external audits
Bit2Me undergoes multiple annual security and legal audits, among others
Free education included
Educational content available to make informed decisions
Backed by Telefónica and Investcorp
Bit2Me partners with listed companies
Bug Bounty
Cybersecurity
Hundreds of top-level IT specialists collaborate in the continuous improvement of Bit2Me's security. At Bit2Me, hacker culture is and has always been part of our DNA.
Access the Bug Bounty
Our system
Multi-layer Model
Safe work area and anti-corruption policies
We protect and train all employees, with the highest security measures in software and hardware and strict anti-corruption policies.
Development in secure environments
All developments are carried out in a testing environment, undergoing quality and stability tests, and cybersecurity review protocols.
Reinforced infrastructure
We have the latest standards to protect our infrastructure: WAF, isolated service execution, SIEM, internal and external SOC, IDS monitoring, etc.
Secure management of cryptocurrencies
Cold storage with Ledger and Prosegur Crypto, protection insurance, automatic and integrity analysis, advanced MPC, distributed multi-signature, etc.
Five barriers to account access
To enter your user account we have the following controls: password, 2FA, authorized IP, connection/operation analysis with AI, and biometric access.
Customer protection
We perform AML analysis, 3DS card payment checks, work with encrypted data, and have outstanding customer support valued by users.
Bit2Me in the media
Bit2Me Tax
Everything you need for your tax return
- Integrated tool for free fiscal report export with one click
- Tax advisors at your disposal
- Educational tutorials on taxation and cryptocurrencies
Complete
360º Platform
More than 30 products specialised in cryptocurrencies
An account with Bit2Me, the crypto universe in your hands
We offer a wide range of functionalities and products, constantly innovating and adapting to the ever-changing market trends.
For individuals, companies, institutions, and governments
We serve all types of clients
Unlike the majority of platforms, at Bit2Me we have made efforts to cover the widest range of clients.
More than 100 countries from all continents
We operate globally
Nearly 1,000,000 users operate daily on our platform, accessible from the web and app (Android and IOS).
Descárgate la APP
More than 400 cryptocurrencies available
We list new cryptocurrencies every month
We analyse user requests, and always implement them ensuring they meet minimum security standards.
Principles
Our DNA, our principles
We have designed our company following some fundamental pillars that protect our customers on a daily basis
Security above all
We implement all existing and future measures to ensure your cryptocurrencies are as secure as possible and with the least possible friction in the user experience.
We are an open book
Transparency is our mantra. We have nothing to hide, neither in small print nor in large.
We learn from our mistakes
If we make a mistake, we acknowledge it, apologise, and learn from it. That's how we've become experts!
No chains
No commitment to stay, come and go as you please, because at Bit2Me the only chains are the blockchain ones.
The crypto ecosystem in your hands
We offer a wide variety of services, products, and above all, hundreds of cryptocurrencies available.
We don't do borders
We provide access to all the places where we are allowed. We are currently available in over 150 countries around the world.
Innovation addicts
We are always up to date. If there's something new in the world of cryptocurrencies, you can bet we have it.
We are obsessed with doing things right
We comply with all laws and regulations, even before they are enforced. We don't cheat, because we believe in fair play.
We believe in crypto knowledge as a fundamental right
That's why we work daily to ensure our crypto academy is accessible, free, and of quality.
Always by your side
We are with you at every step of your crypto journey. No matter where you are or what you need, we are here to help.
You will never be alone
With Bit2Me, you always have someone by your side to help you
In the event of any incident, Bit2Me has specialised support in cryptocurrencies and the products we offer, providing fast and efficient support, responding to the needs and concerns of customers even by phone in their language (for the moment we support up to 7 languages and 15 countries).
Telephone support that accompanies you step by step through doubts and incidents is something that makes us practically unique in a direct way.
Simple and intuitive platform
Intuitive interface
Interface designed for comfort and user experience. We work daily with real users for continuous improvement.
Simplified registration
The user can be operating on the platform in less than 3 minutes
Real-time assistance
The platform offers integrated support modules and real-time assistance to resolve any questions or issues.
Advanced features made simple
We simplify highly complex functions and reduce them to a single click and user-friendly language.
Flexibility in deposits and withdrawals
Add and withdraw funds via blockchain, instant bank transfer at no cost, credit/debit card, or Google/Apple Pay.
Low commissions
We have highly liquid markets, for example BTC/EUR, with fees as low as 0% for makers and 0.10% for takers.
Multi-language
We support 7 languages: Spanish, English, Portuguese, Italian, German, French, and Polish. And we are working to expand to 15 languages.
Tutorials, training, and access to experts
We offer free training through the largest crypto Academy, as well as live AMA sessions with experts, who can also be hired privately.
Security barriers
Multiple perimeter control
Username and password
Two-factor authentication
Authorized device
AI-based behavioural analysis
Go deeper
Articles about security
We regularly publish content aimed at your security that can make you lose your money. You can find thousands of articles in our free crypto academy, the largest in the world.
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Transparency of partners
Renowned management team and investors
All Bit2Me partners are known and can be publicly analyzed.
We have Leif Ferreira as founder and CEO, along with Andrei Manuel as the main partners of the company. And as principal investors, well-known companies such as Telefónica, Inveready, and Investcorp.
